Frequently Asked Questions

How it Works Video Series

FAQ - Frequently asked questions

Click on a category to get a list of related help entries:

Your Garden

What is Your Show?

Your Show is your garden and your garden activities - this includes a media slideshow Carousel featuring photos and videos of your garden, and your Glog (garden log) activity which can be anything from sharing images, garden tips and comments to adding journal entries and observations representing the different aspects of your garden.

What is a garden?

A "garden" can be a backyard garden, a public garden, a school garden, a vegetable or flower garden, a meditation garden, a beneficial insect garden - any type, size or shape of garden you can imagine. We're looking forward to seeing your garden and especially any garden projects you have to share - that's what YourGardenShow is all about. If you don't have a garden you can still take part - just sign up as a "Garden appreciator" or share a public garden, community space or window box.

How do you create a garden?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click the green "Add a new garden" button.

Can you create more than one garden?

You can create and feature as many gardens as you like. You can also feature different aspects of your garden in a single garden.

What can you show in your garden?

Naturally you can show your entire garden, but also individual plants, gardening projects, plus tips and tutorials to share and exchange with other gardeners.

How can you access a garden you have created?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click on your garden image or garden name and you'll arrive at your garden page.

How can you edit your garden's name or details?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click on your garden image or garden name and you'll arrive at your garden page. To the right of your garden's slideshow Carousel you will see the "About this garden" panel. Click the green pencil-tip icon to edit your garden info.

How do you access Your Dashboard?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD.

What gardening resources can you access from Your Dashboard?

Your Dashboard is central to all your activities on the site. Consider it your own home base on the site. Here you will find links to the "Gardens you tend," activity updates on the gardens you follow, links to plant info, an Almanac of planting tips and info on weather conditions. We'll soon be adding more online tools and hyperlocalized gardening resources.

How can you view other members' gardens?

Go to the MAIN MENU BAR > GARDENS. This will take you to the Gardens Directory page. Simply click on a preview image of any garden that catches your eye. Or you can "Find gardens that match your growing conditions" or "Find gardens in your area" by making a number of selections on the right hand side of the page.

How can you comment on other members' gardens?

Once you've made a selection to view a garden (see above), just scroll down the page until you see a Glog activity update that interests you. Click on "See full post" and you will arrive at a new page. Scroll down the page until you see a text entry box. Feel free to add any information or commentary that would enhance that particular garden experience for other members of YGS. Then, click the green "Add to discussion" or "Comment" button to post your comment.

You can also click directly on an individual photo or video in a slideshow Carousel to get to the full-view mode where you can leave a comment as well.

Back to top of page

Slideshow carousel - videos

What are the recommended formats for videos?

Recommended video formats: MP4, MOV, AVI. For video questions, help or tips, write to: help@YourGardenShow.com and we will get back to you promptly.

What size videos can you upload?

Any size is fine, but we recommend you avoid uploading files larger than 500MB as videos will result in long upload times. For video questions, help or tips, write to: help@YourGardenShow.com and we will get back to you promptly.

How do you upload a video?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click on your garden image or garden name and you'll arrive at your garden page. (If you don't have a garden yet, just select the "Add a new garden" button.) Beneath your slideshow Carousel you will see six "Share" buttons - click the button with the "Share videos" icon.

You can upload videos directly from your computer (if you have more than one video, simply select multiple video files all at once - upload times vary, depending on file size of course). You can also upload videos from your YouTube channel by entering a YouTube URL in the space provided. Once your videos have finished uploading, click the green "Share" button to post them to your Glog and/or feature them in your slideshow Carousel.

How do you upload multiple videos?

See directions above and when uploading, simply select multiple video files all at once and they will upload as a group. Multiple video uploads may take some time (depending on file size), so please be patient.

How do you delete a video?

Click on any video displayed in your slideshow carousel or in your GLOG. This will take you to full-view mode. Then click on the green pencil-tip "Edit" icon just below the full-view video and you will then see an option to delete that video.

How do you add a title to a video?

Once your video uploads 100% you will see an option to enter a caption. Or, once the video displays in your slideshow carousel or in your GLOG, you can click on the video to get to full-view mode. Then click on the green pencil-tip "Edit" icon just below the full-view video - from here you will be able to add a caption, feature the video in your media carousel or delete it.

Where can you find tips on making your videos look better?

A media and tech tips blog will soon be featured on the site. In the meantime, for video help and tips, write to: help@YourGardenShow.com with any questions and we'll get back to you promptly.

How can you view all your videos?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click on your garden image or garden name and you'll arrive at your garden page. Click on the "See all media" icon (4 small green squares) just beneath your slideshow carousel and you will see a grid view of all media featured in your Carousel. You can rearrange the order of your media by clicking the "Rearrange" button, and then simply drag media to any order you choose.

Can you upload your GLOG videos directly to the slideshow Carousel?

Yes, you can! Go to your GLOG and click on the pencil-tip icon (located on the right) to edit the video that you would like to feature in your slideshow carousel. Check the box next to "Feature in your show" - that video will now appear in your garden's slideshow carousel.

How can you change the order of videos in your slideshow Carousel?

To reorder the featured videos in your Garden, click on the "See all media" icon (4 small green squares) just beneath your slideshow carousel, then click the green "Rearrange" button and drag your media into a new order.

How do you change the thumbnail display image on the video?

Currently, the site auto-generates an image as the thumbnail display for any videos you upload. Soon you will be able to select a display image for each of your videos.

Back to top of page

Slideshow carousel - photos

What are the recommended formats for photos?

Recommended photo formats: JPEG or PNG. For tips and help with your photos, write to: help@YourGardenShow.com and we'll get back to you promptly.

What size photos can you upload?

Any size is fine - in general, the bigger the file, the better the quality. For tips or help with your photos, write to: help@YourGardenShow.com and we will get back to you promptly.

Is there a YGS tool that can rotate a photo?

Photos should be rotated to the appropriate view before uploading to your online garden. Digital cameras generally include software that will allow you to rotate your photos.

How do you upload a photo?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click on your garden image or garden name and you'll arrive at your garden page. Beneath your slideshow Carousel you will see six "Share" buttons - click the button with the "Share photos" icon.

You can upload photos directly from your computer (if you have more than one photo, simply select multiple image files all at once); once your photos have finished uploading, add any captions, then click the green "Share" button to post the photos to your Glog and/or feature them in your slideshow Carousel.

How do you upload multiple photos?

Follow directions above and when uploading, simply select multiple video files all at once and they will upload as a photoset. Multiple photo uploads may take some time (depending on file size), so please be patient.

How do you import your photos from Flickr?

From the MAIN MENU BAR go to: TOOLBOX > ACCOUNT. Once you add your Flickr ID in the "Media settings" panel you'll have a new Flickr photo import option added to the YourGardenShow web page where you usually go to upload photos and videos. If you have any questions or problems accessing your account, please write to: help@YourGardenShow.com.

How do you delete a photo?

Click on any image displayed in your slideshow carousel or in your GLOG. This will take you to full-view mode. Then click on the green pencil-tip "Edit" icon just below the full-view photo and you will then see an option to delete that photo.

How do you add a title to a photo?

Once the photo uploads you will see an option to enter a caption. Or, once the photo displays in your slideshow carousel or in your GLOG, you can click on the image to get to full-view mode. Then click on the green pencil-tip "Edit" icon just below the photo - from here you will be able to add a caption, feature the photo in your media carousel or delete it.

Is there a way to tag plants within a photo?

Yes! This is a fun and useful feature that we hope you'll try out! You can tag individual areas of your photo, and you can highlight an area around a plant or other subject in your photo and add a caption.

Click on any image in your garden's slideshow Carousel to get to full-view mode. Click on the “Tag” icon just below your photo and you are ready to tag! Simply click and drag your mouse over a plant or area you’d like to highlight or tag. A pop-up box will appear and ask for either a plant name or a note - add one or both, then click “tag” and you’ve just tagged your garden!

Where can you find tips on making your photos look better?

A media and tech tips blog will soon be featured on the site. In the meantime, for photo help and tips, write to: help@YourGardenShow.com with any questions and we will get back to you promptly.

Why are your photos cropped once you upload them?

Photos may appear "cropped" if you are viewing them in a garden's slideshow Carousel (this is "preview" mode). Just click on any image and you will be quickly transported to full-view mode.

How can you view all your photos?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click on your garden image or garden name and you'll arrive at your garden page. Click on the "See all media" icon (4 small green squares) just beneath your slideshow carousel and you will see a grid view of all media featured in your Carousel.

Can you upload your GLOG photos directly to the slideshow carousel?

Yes, you can! Go to your GLOG and click on the pencil-tip icon (located on the right) to edit the photo that you would like to feature in your slideshow carousel. Check the box next to "Feature in your show" - that photo will now appear in your garden's slideshow carousel.

How can you change the order of photos in your slideshow Carousel?

To reorder the featured photos in your Garden, click on the "See all media" icon (4 small green squares) just beneath your slideshow carousel, then click the green "Rearrange" button and drag your media into a new order.

Back to top of page

The Glog

What is a GLOG?

A GLOG ("Garden Log") is a unique and interactive "garden log" through which you can upload and feature media displays and track your garden projects and your garden's growth and progress over time.

What is a GLOG activity?

A GLOG activity is a chronicle of your garden and your gardening projects - a moment in time that you mark with media, information, notes and tips about the planting seasons - past, present and future.

What is a GLOG timeline?

The GLOG timeline is an interactive chronology of your garden. You can view your garden's past, present and future with "Year view" or "Month view" (multiple year views will also soon be available). Also, if you have already created multiple gardens, you can easily transition between display timelines for each one.

How do you add a new activity to your GLOG?

From the MAIN MENU BAR go to: TOOLBOX > DASHBOARD. Then, on the right hand side of your Dashboard in the "Gardens you tend" panel, click on your garden image or garden name and you'll arrive at your garden page.

Beneath your slideshow Carousel you will see six "Share" buttons, each corresponding to Glog activities: "Add Your Buzz," "Add Photos," "Add Videos," "Add Planting," "Add Journal Entry," "Add Observation."

Can you upload photos & videos to a GLOG Journal Entry or Observation?

Yes. Follow the directions above for adding a new GLOG Journal Entry or Observation, then just select a date - past, present or future - for your GLOG post, and you are ready to go! At the bottom of the Glog journal or Glog observation entry panel you can click the "Add photos/videos" button and upload as many as you like!

How can you view a full year of Glog Journal Entries or Observations?

You can view your garden's past, present and future with "Year view" and "Month view.

How can you change the date of a GLOG post?

Just cursor through the timeline (all active entries will have a green color bar indication), and when you arrive at the entry you wish to modify, just click the green pencil-tip icon to edit your Glog post.

How can you delete a GLOG photo/video post?

Just cursor through the timeline (all active entries will have a green color bar indication), and when you arrive at the entry you wish to modify, just select the photo/video that you want to delete. You will then see a "delete" option on the right-hand side of the page. Click on it if you would like to permanently delete the photo/video.

How do you locate GLOG entries on the timeline?

Just cursor through the timeline - "Year view" or "Month view" - and you will see that all active entries have a green color bar indication with each active entry displayed as you move through the GLOG timeline.

Back to top of page

Your account

Does it cost anything to become a member of YourGardenShow?

There is no cost to become a member. The purpose of YourGardenShow is to connect the gardening community the world over.

Are all the member features on the site free?

Yes they are, please enjoy!

How do you log in to YourGardenShow?

Member login is located at the top right of every web page. If you do not see the log-in, just click the Bee logo on the Main Menu Bar and you will arrive at log-in access at the top right of the site's homepage.

How do you reset your password?

From the MAIN MENU BAR go to: TOOLBOX > ACCOUNT. Here you will be able to edit and change your password and other account/profile data. If you have any questions or problems accessing your account, please write to: help@YourGardenShow.com.

How do you change your login email address?

From the MAIN MENU BAR go to: TOOLBOX > ACCOUNT. Here you will be able to edit and change your login email address and other account/profile data. If you have any questions or problems accessing your account, please write to: help@YourGardenShow.com.

How do you edit your profile?

From the MAIN MENU BAR go to: TOOLBOX > ACCOUNT. Here you will be able to edit and change your password and other account/profile data. If you have any questions or problems accessing your account, please write to: help@YourGardenShow.com.

How do you delete your account?

Write to: help@YourGardenShow.com with a request to delete your account.

Back to top of page

Your Feedback

Where can you send feedback or suggestions?

We look forward to - and encourage - your comments on the site. Please use the feedback button on the left hand side of each page. You can also write with questions, comments and suggestions to: help@YourGardenShow.com

Back to top of page

Select a video:

How it works:

Becoming a member

How it works:

The Dashboard

How it works:

The "TOOLBOX" menu

How it works:

Slideshow carousel

How it works:

Plant PhotoTagging

How it works:

Adding a planting

How it works:

Adding captions

How it works:

Rearranging media

How it works:

Citizen Science

Video - Take the tour
Create a garden

The Great Sunflower Project

Join the effort to help our pollinators!

Gardens

Gardens from around the world